Vision, Mission and Values

Vision

To be a world-wide model as a public agency in property valuation and information services.

To provide equitable valuations for the efficient and timely collection of rates and Government rent.
To deliver quality property information and related services tailored to the needs of the community.
To contribute to a transparent and efficient property market through information and technology sharing.
To develop a dynamic corporate culture and workforce in partnership with staff.

We proactively identify customers' needs, and take every opportunity to enhance customer satisfaction.

We accept our accountability to the Government and community for our service standards and performance.

We apply appropriate professional knowledge, skills and experience, and uphold the highest standard of integrity in our work.

We anticipate new challenges and opportunities, and respond to these in a timely and creative way.

We value our colleagues, partners and customers, and look to work with them in a spirit of mutual respect and trust.

We strive to provide the best service to our customers and partners in the most cost-effective manner.

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